Refund policy

We do not offer refunds, returns, or exchanges for any products purchased through this online store. All sales are considered final.

Policy Details:

• Final Sale: All items sold are final sale. We do not accept returns or exchanges due to a change of mind, incorrect sizing, or buyer dissatisfaction.

• Damaged or Incorrect Items: If you receive an item that is damaged or incorrect (i.e., not the product you ordered), please contact our customer service team immediately at admin@identitytherapy.online within 7 days of delivery. We will assess the issue and work to find an appropriate solution, which may include a replacement if the product is available.

• Order Cancellation: Once an order is placed and confirmed, it cannot be cancelled or modified.

By placing an order, you acknowledge and agree to these terms.